Dispute Resolution

ADR Information: In the event of a consumer dispute, the consumer may resort to an Alternative Dispute Resolution (ADR) entity.

ADR Entities: The list of ADR entities can be consulted on the official website of the Directorate-General for Consumer Affairs.

ODR Platform: We refer to the European Union’s Online Dispute Resolution (ODR) Platform.

Complaints Book: A Complaints Book is available (physical and/or electronic).

Allinfor contacts mentioned below.

Terms and Conditions

Contact us

For inquiries, contact us through the following channels: